We hope you’ve enjoyed this session, why not book a Bounceback Review for your practice?
About the session:
Changing user habits are influencing how patients are engaging with healthcare providers. Throughout the new customer journey, patients choose to interact with their local practice via a multitude of channels including the rise of social media and reviews.
The whole industry has been faced with unprecedented challenges as practices close temporarily and have had to review their digital communication strategy to keep engaging with their patients online. Having the ability to know in real-time what patients are saying online is the difference between a thriving practice and a PR crisis created via social media comments.
During this webinar, Anthony Gaskell from Reputation.com will discuss the following:
Managing Director, EMEA, Reputation.com